FAQs
Great Lakes Seminars is here to make your learning experience a positive one. If you do not see your question covered below, please contact us.
Q: What is your cancellation policy?
Please click here to view our Cancellation Policy.
Q: How do I know if a course is approved in my state?
All our in-person and live hybrid course approvals can find in our Resource Center using this link: https://www.glseminars.com/resource-center/con-ed-approvals/
All our live webinar approvals can be found listed toward the bottom of each webinar page.
If you have any specific approval questions, feel free to email us at info@glseminars.com.
Q: How do I know if a course is full?
When viewing the general Course Schedule page, the course blocks will display the the available courses and how many spots are available, if less than 10 or if a course is full.
If a course is full, you are still able to register and join the waiting list. See below for "How does the waiting list work?"
Q: How does the waiting list work?
If a course is full and you register to join the waiting list, you will not be charged for the registration. This will place you on the waiting list and you will be contacted immediately via email if and when a spot becomes available. Spots may become available up until the day prior to the course.
Keep in mind that your registration is not officially secured until payment has been completed.
Q: Are there any courses coming to my area?
We make it easy to search courses by location. Click here to view our full schedule. You may then filter by course subject, location, and month to quickly see the course locations closest to you.
Q: How often does a course come to my area?
GLS typically rotates the courses that we bring to a city. This may mean that a course will be in your area every other year if you live in an area that we visit often such as Chicago, IL or Newark, NJ. The rotation could be 4 or more years in other locations.
Q: Can I get a replacement certificate?
GLS course certificates are no longer printed for registrants to receive at the course. Your certificate will be emailed to you as a PDF directly upon completion of the course. If you are unable to locate your certificate, contact us with your name, course title, location and date of the course your attended. We will be happy to resend you the document for your records.
Q: Can I register for Synthesis before completing all of the required courses?
Unfortunately, you cannot register for our Synthesis course until all prerequisite courses are completed. We understand that you may already be registered for the last one or two required courses, but we also know that sometimes there are uncontrollable circumstances that could prevent you from taking those courses. Because of this, we want to be respectful to other potential registrants who have completed the courses to have seats available.
Q: What should I wear?
Our courses are lab-intensive and it is suggested that you wear or bring appropriate clothing. We suggest wearing athletic clothing that will allow for you to move freely and treat or be treated in correlation to the course subject. More detailed clothing instructions will be provided in your Course Instructions email.
A fragrance-free environment helps create a safe and healthy learning space. Please, no heavy perfumes, cologne, lotions, etc.
Q: How do I find the exact location of a course?
The specific course locations are listed on our website when you click on a specific a course. You will see it displayed just below the host facility's name. The location is also included in your Course Instructions email received after registration is complete.
In the rare case a course location happens to change, you will receive an automated email notification with the updated address and facility name.
Our schedule for the following year is typically posted on our website in June or July. It may take a few months to get most of the course locations set and listed on the website. All course locations should be listed approximately 4-5 months before a course is held at the very latest. Until then, you may see “City name, State – TBD”. If you register for a course that is "TBD," you will receive an automated email notification with the updated address and facility name once it has been set.
Q: Is partial credit allowed?
Partial credit is determined on a state-by-state basis. Contact us and provide us the specific state you are inquiring about and we will be happy to let you know.
Q: Is there any pre-work for a particular course?
No. We will present the appropriate background information at the beginning of the course to set you up for a successful experience.
We do send out study materials for our Synthesis CIMT Certification course once registrations are reviewed and verified.
Q: Are discounts listed anywhere except the registration page?
Yes. Please click here to view all our available discounts.
