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Cancellation Policy

In-person course policy*:

Great Lakes Seminars reserves the right to cancel a course. In the unlikely event of a cancellation, GLS will issue a full refund of the registration fee, but will not be responsible for any other charges incurred by the registrant due to the cancellation of the course.

 

Registrants cancelling outside of two weeks (14 calendar days) before the course may receive a refund less a $50 cancellation fee, transfer to another course without penalty or keep a credit with us for a future course without penalty. Please note that course credits are non-refundable.

 

Registrants cancelling within two weeks (14 calendar days) of the course are not eligible to receive any refunds. Registrants have the option to transfer to another course or keep a credit with us for a future course, both of which are subject to a $50 cancellation fee. Please note that course credits are non-refundable.

 

Registrants who do not show up for a course have 1 week (7 calendar days) after the course to notify GLS of their absence. At that time, registrants have the option to transfer to another course or keep a credit with us for a future course, both of which are subject to a $50 cancellation fee. Registrants who do not notify us of their absence within the allotted 7 days will forfeit all funds. Please note that course credits are non-refundable.

 

*This policy also applies to virtual sections of in-person courses.

 

Live webinar policy:

Great Lakes Seminars reserves the right to cancel a webinar. In the unlikely event of a cancellation, GLS will issue a full refund of the registration fee, but will not be responsible for any other charges incurred by the registrant due to the cancellation of the webinar.

 

Registrants cancelling outside of two weeks (14 calendar days) before the webinar may receive a refund less a $20 cancellation fee, transfer to another webinar without penalty or keep a credit with us for a future webinar without penalty. Please note that course credits are non-refundable.

 

Registrants cancelling within two weeks (14 calendar days) of the webinar are not eligible to receive any refunds. Registrants have the option to transfer to another webinar or keep a credit with us for a future webinar without penalty. Please note that course credits are non-refundable.

 

Registrants who do not attend a webinar have 1 week (7 calendar days) after the webinar to notify GLS of their absence. At that time, registrants have the option to transfer to another webinar or keep a credit with us for a future webinar, both of which are subject to a $20 cancellation fee. Registrants who do not notify us of their absence within the allotted 7 days will forfeit all funds. Please note that course credits are non-refundable.

 

If you have questions regarding these policies, please call 800-210-5856 or email info@glseminars.com.

 

For specifics related to our CIMT course, please reference the Synthesis Registration Policy.